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Troubleshooting

Common symptoms, their cause and the fix.

SymptomCauseFix
An image or font is missing from the PDFThe resource could not be fetched and was skipped.Read X-Skipped-Resources-Detail for the reason and URL; see Remote resources.
422 unsupported_documentThe document uses features outside the Forme subset.Read unsupported, then change the document or render with Chromium. See Forme.
422 unsupported property: border-bottom-width (Forme)Forme does not accept the border-{side}-width and border-{side}-color longhands.Use the shorthand, such as border-bottom: 1px solid #000. See Forme.
Forme refuses characters (is not covered by any font)No available font covers them, for example Chinese, Japanese or Korean.Link the Google Fonts stylesheet of Noto Sans KR (Korean), Noto Sans JP (Japanese), or Noto Sans SC or TC (Chinese); register a TrueType font that covers them; or render with Chromium. See Fonts.
422 is drawn in reverse order by FormeForme draws Arabic-Indic and Persian digits in reverse order.Use Western digits (0-9), or render with Chromium. See Forme.
A header prints on the first page only (Forme)position: fixed is refused by Forme; a header in the page flow prints once.Use @page margin boxes. See Page setup.
Page content is scaledA @page size is fitted onto the paper_size sheet.Set paper_size to match the document's page size. See Page setup.
429The rate or concurrency limit is reached.Retry after Retry-After seconds and cap requests in flight. See Rate limits.
413The request body exceeds the plan's limit, or the PDF exceeds 25 MiB.Reduce the document, or move to a plan with a higher request body limit. See Plans and limits.